19/11/2025 – Introduction to Human Factors

Course Information

Completion Time: 6 Hours

Venue: NIMDTA, Beechill House, 42 Beechill Road, Belfast, BT8 7RL

Speakers: Medled representative

Course Description

Step into the real-world impact of Human Factors with this energising course designed to sharpen your awareness and elevate your practice. You’ll explore what Human Factors truly means, uncover how stress and cognitive load shape decision-making, and learn how to stay sharp under pressure. Through practical models and relatable scenarios, you’ll gain tools to balance adaptive working, communicate confidently using graded assertiveness, and unlock the secrets of high-performing teams. It’s about working smarter, safer, and stronger—together.

Course Aims

• To develop an appreciation of the impact of human factors on decision making and assist to improve team effectiveness and resilience through effective communication strategies.

Course Objectives

• Build on existing Human Factors knowledge specific to your working environment
• Ensure consistency of understanding; what does Human Factors mean to your organisation?
• Explore different models of safety & risk across the spectrum of working practice; balancing the focus of rule based and adaptive working
• Help you understand the impact of stress and cognitive load on decision making and how we can perform at our best under pressure
• Discuss a model for graded assertiveness to address hierarchy gradients and improve communication
• Discover the key components of High Performing Teams

Course Learning Content

This interactive course will deepen your knowledge on what and how human factors influence everyday practice. Through practical exploration of safety models, decision-making under pressure and effective communication strategies you will gain the tools to support high performance, resilience and team effectiveness in general dental practice.

GDC Development Outcomes

• A B D

Dietary Requirements

Please advise the Dental Team dental.nimdta@hscni.net if you have any dietary requirements.